ብዙ ጊዜ የሚጠየቁ ጥያቄዎች
Find answers about launch, pricing, Wallet behavior, validation workflows, Smart Vouchers, notifications, delivery use cases, and support. Search directly or jump to a topic.
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4
Owned terminology
7stamp glossary
These are the core product terms 7stamp uses consistently across FAQ, pricing, workflow pages, and support conversations.
- Zero Level Integration
- 7stamp’s term for a loyalty setup that runs without custom POS development, without a separate customer app, and without creating a new staff role.
- Staff Scanner
- A staff-assisted workflow where an employee scans the customer’s wallet card from a phone or tablet and adds the stamp during service.
- Self-Service Kiosk
- A customer-facing tablet or browser workflow where the customer scans their own wallet card, sees progress, and interacts with loyalty with minimal staff help.
- Autopilot Mode
- A high-speed counter workflow where an external scanner triggers the stamp in the background so the queue keeps moving.
- Smart Voucher
- A digital reward object that appears after a customer reaches a goal and can be self-redeemed, staff-verified, or handed off to checkout.
- Redeem Code
- A text code, QR code, or barcode shown inside a 7stamp reward so staff or the POS can apply the reward at redemption time.
Pricing and launch
በካርድ ምትክ በ Access Code መክፈል እችላለሁ?
አዎ። Access Code ከአጋር፣ ከSaaSMantra ወይም የህይወት ዘመን ስምምነት ወይም በቀጥታ ከ7stamp ከተቀበልክ በBilling & invoices ውስጥ ያግብሩት። የእሱ ጥቅል በየወሩ ማደስን ይገድባል እና ከመሠረታዊ ታሪፍ ዕቅድዎ በፊት ጥቅም ላይ ይውላል።
የህይወት ዘመን ወይም SaaSMantra የመዳረሻ ኮድ ያልተገደበ ማህተሞችን ይሰጣል?
ቁጥር. Access Code ዕድሜ ልክ Access Code በየወሩ አንድ አይነት የጥቅል አበልን ያድሳል። የአንድ ጊዜ ድምር፣ ያልተገደበ ክምችት ወይም የሚንከባለል ሚዛን አይደለም።
Related answers
Access Code የምዝገባ እቅዴን ይተካዋል?
አይደለም፡ ከመሠረታዊ ታሪፍ እቅድዎ ቅድሚያ ይወስዳል ነገር ግን አይሰርዘውም። የኮዱ ግብዓቶች መጀመሪያ ጥቅም ላይ ይውላሉ፣ እና እቅድዎ ከኮዱ ወርሃዊ የጥቅል ገደቦች በላይ አጠቃቀምን ይሸፍናል።
Related answers
ኤጀንሲዎች የቅድመ ክፍያ 7stamp ፓኬጆችን ከደንበኞች ጋር እንዴት ያካፍላሉ?
Access Codesን በማስተዳደር ኤጀንሲ የደንበኛውን Business Profile Code በመጠቀም ፓኬጆችን ለሌላ ንግድ ሊመድብ ይችላል፣ከዚያም አስፈላጊ ሆኖ ሲገኝ ስራውን ለአፍታ ማቆም ወይም መሻር ይችላል።
Related answers
7stamp ነፃ ነው?
አዎ። 7stamp የFree Forever እቅድ እስከ 100 Card Operations እና 100 Marketing Notifications በወር አለው። ለሙከራ፣ ለአነስተኛ የታማኝነት ፕሮግራሞች እና ለመጀመሪያ ጊዜ ዲጂታል ማህተም ካርድ ለማስጀመር የተነደፈ ነው። የሚከፈልባቸው እቅዶች ተጨማሪ አጠቃቀም ሲፈልጉ ወይም ዕለታዊ የስራ ማዋቀር ሲፈልጉ ይገኛሉ።
7stamp ምን ያህል ያስከፍላል?
7stamp ሶስት ዋና የዋጋ አወጣጥ አማራጮች አሉት፡- Free Forever በ$0፣ Growth በ$35/month በlocation/login እና Growth Annual በ$350/ዓመት በlocation/login።
Related answers
What is a 7stamp Access Code?
A 7stamp Access Code is a prepaid code that activates one or more Packages. You activate it in the admin panel and assign each Package to a business, whether it is your own business or a client's business.
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በFree Forever እቅድ ውስጥ ምን ይካተታል?
የFree Forever ዕቅድ በወር እስከ 100 Card Operations እና 100 Marketing Notifications፣ እንዲሁም የዲጂታል ማህተም ካርድ፣ የQR ኮድ ምዝገባ፣ Apple Wallet እና Google Wallet ድጋፍ እና የ API መዳረሻን ያካትታል።
Can I run 7stamp under my own brand?
Yes. With White-label, 7stamp runs the admin panel, the customer card page, and the Scanner on your own domains, with your own logo, legal texts, emails, support contacts, and print materials. White-label is for agencies, franchises, chains, and businesses that want a fully branded experience.
በወር ከ100 Card Operations በላይ ሲያስፈልገኝ ምን ይከሰታል?
የታማኝነት ፕሮግራምህ ከFree Forever የአጠቃቀም ገደብ በላይ ሲያድግ ከፍተኛ ወርሃዊ ገደብ ወዳለው Growth ወይም Growth Annual መሄድ ትችላለህ።
በየቦታው ወይም በመግቢያው ምን ማለት ነው?
Growth እና Growth Annual በየቦታው ወይም በመግቢያው ዋጋ አላቸው። ይህ ብዙውን ጊዜ እንደ ንግድዎ አቀማመጥ ከአንድ የሽያጭ ነጥብ፣ አካባቢ ወይም የሻጭ መግቢያ ጋር ይዛመዳል።
Growth Annual ከወርሃዊ ክፍያ ርካሽ ነው?
አዎ። ለ12 ወራት ወርሃዊ ክፍያ $420 ነው። Growth Annual $350/ዓመት ነው፣ይህም $70ን የሚያጠራቅመው ከሁለት ወርሃዊ ክፍያዎች ጋር እኩል ነው።
ደንበኞች መተግበሪያ መክፈል ወይም መጫን አለባቸው?
አይ፡ ደንበኞች 7stamp አይከፍሉም እና የተለየ የታማኝነት መተግበሪያ መጫን አያስፈልጋቸውም። የ QR ኮድ ይቃኛሉ እና የታማኝነት ካርድዎን ወደ Apple Wallet ወይም Google Wallet ያስቀምጡታል።
በኋላ ዕቅዶችን መለወጥ እችላለሁ?
አዎ። አጠቃቀምዎ፣ ቦታዎችዎ ወይም የታማኝነት የስራ ፍሰትዎ ሲያድግ በFree Forever መጀመር እና ወደ Growth ወይም Growth Annual መሄድ ይችላሉ።
7stamp የPOS ውህደት ያስፈልገዋል?
ቁ. የሚደገፉ POS እና API የስራ ፍሰቶች በኋላ ላይ አንድ ንግድ ጥልቅ አውቶማቲክ ሲፈልግ ሊታከሉ ይችላሉ።
API፣ webhooks እና Zapier ይገኛሉ?
ነጻ API መዳረሻ ተካትቷል, እና Webhooks & Events የሚከፈልበት Add-on ይገኛል ቅጽበታዊ ክስተት ውህደቶች. ንግድዎ ጠለቅ ያለ አውቶማቲክ ሲፈልግ Zapier እና ብጁ ውህደቶች መወያየት ይችላሉ።
የዜሮ ደረጃ ውህደት ማለት ምን ማለት ነው?
የዜሮ ደረጃ ውህደት የታማኝነት ፕሮግራምን ለማስኬድ የ7stamp ቃል ሲሆን አሁን ባለው የንግድ ማዋቀር ላይ ምንም ነገር አልተጨመረም። የሚወርድ የደንበኛ መተግበሪያ የለም፣ ለማዋቀር ምንም የPOS ግንኙነት እና ለሰራተኞች አዲስ ሚና የለም። ደንበኞቻቸው በራሳቸው የኪስ ቦርሳ ማለፊያ ላይ ማህተም ያደርጋሉ፣ እና ንግዱ ፕሮግራሙን ከአሳሽ ይሰራል።
ብጁ ልማት ታቀርባለህ?
ብጁ የስራ ሂደቶች እና የሚከፈልባቸው የልማት ጥያቄዎች ከ7stamp ጋር መወያየት ይችላሉ። የሚከፈልባቸው የብጁ ልማት ጥያቄዎች በከፍተኛ ቅድሚያ ይያዛሉ።
ለካፌ ወይም ሳሎን የትኛው እቅድ የተሻለ ነው?
የስራ ሂደቱን ለመፈተሽ ትንሽ ካፌ ወይም ሳሎን በ Free Forever ሊጀምር ይችላል። ታማኝነትን በየቀኑ የሚጠቀሙ ንቁ ንግዶች ብዙውን ጊዜ Growth ወይም Growth Annual መምረጥ አለባቸው።
Getting started
What is 7stamp?
7stamp is a no-app digital stamp card system for Apple Wallet and Google Wallet. It helps local businesses replace paper punch cards, collect repeat visits, issue rewards, and send loyalty campaigns without a custom customer app.
Do customers need to download an app?
No. Customers scan a QR code or open a link and save the loyalty card directly to Apple Wallet or Google Wallet. They do not need to download a separate loyalty app.
Related answers
How fast can customers join?
Customers can usually join in about 15 seconds by scanning a QR code and saving the card to their phone wallet. This is designed for busy counters where staff does not have time to explain a complex app flow.
What is a digital stamp card?
A digital stamp card is a phone-based version of a paper punch card. Customers collect digital stamps and receive a reward after a set number of visits, purchases, services, or orders.
ቴምብሮች እንዴት ይረጋገጣሉ?
ንግዶች በ7stamp Staff Scanner፣ የራስ አገልግሎት ኪዮስክ፣ Autopilot Mode፣ ኮዶችን ማስመለስ ወይም በሚደገፉ POS እና API የስራ ፍሰቶች ማህተሞችን ማከል ይችላሉ። ትክክለኛው ፍሰት ምን ያህል የሰራተኞች ተሳትፎ እና የፍተሻ ፍጥነት እንደሚፈልጉ ይወሰናል.
Can 7stamp work without staff involvement?
Yes, in self-service workflows. A tablet kiosk can let customers scan their own card, and Autopilot Mode can add stamps in the background with an external scanner. Staff-assisted scanning is also available for premium service businesses.
What is a Smart Voucher?
A Smart Voucher is a digital reward issued when a customer reaches a goal. It can be self-redeemed by the customer, scanned by staff, or connected to checkout with a redeem code.
Related answers
Which phones and wallets are supported?
7stamp supports Apple Wallet on iPhone and Google Wallet on compatible Android devices. Customers join through a QR code or link and keep the same loyalty card in their phone wallet.
Can I use 7stamp for delivery orders?
Yes. You can add QR codes to delivery bags, receipts, packaging, or inserts so marketplace customers can save your loyalty card and become direct repeat customers.
How do geo-fenced notifications work?
Geo-fenced reminders can show a relevant wallet notification when a customer is near your location, helping remind them to return. They work best when messages are useful, infrequent, and tied to a real reason to visit.
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Why does the geo-reminder stay on the iPhone lock screen?
This is iOS behavior, not a 7stamp setting. When a wallet card has a geo-fence attached, iOS shows it on the lock screen as a relevant pass suggestion, which is a system UI element rather than a regular notification. That is why it cannot be swiped away: it disappears automatically when the customer leaves the area. Stamp notifications work differently — they arrive through the standard wallet push channel and can be dismissed normally. A customer who wants to turn the lock-screen suggestion off for a specific card can do it themselves by opening Apple Wallet, tapping the card, tapping the ⋯ icon, and switching off Suggest on Lock Screen. The Allow Notifications toggle should stay on, because that is the setting that controls stamp push notifications. There is no wallet pass attribute that makes the geo-relevance suggestion dismissible — Apple controls that UI directly.
ብዙ ቦታዎችን መጠቀም እችላለሁ?
አዎ። ብዙ ቦታዎችን ማስተዳደር እና ለእያንዳንዱ በተናጠል መክፈል ይችላሉ, ይህም በአንድ ቦታ ለመጀመር እና በኋላ ለማስፋት ቀላል ያደርገዋል.
Self-Service, Vending & Car Washes
Can 7stamp replace Mifare or RFID plastic cards at self-service machines?
Yes. The 7stamp wallet pass can act as the primary customer identifier instead of a Mifare or RFID card. The customer's phone is read by compatible NFC hardware, the unique 7stamp ID is recognized by the machine, and balance plus stamp progress can appear immediately. No physical card has to be issued, stocked, or replaced.
Related answers
Does 7stamp work with NFC readers using Apple VAS and Google Smart Tap?
Yes. 7stamp wallet passes support Apple VAS and Google Smart Tap, the same protocols used by Apple Pay and Google Pay. Customers bring a locked iPhone or Android near a compatible reader and the 7stamp card is identified automatically, without opening an app or QR scanner.
Related answers
Can customers top up a balance and earn stamps from the same 7stamp card?
Yes. Customers can top up online or at the terminal, and every transaction can issue stamps automatically. On the next visit, one tap can show remaining funds and current loyalty progress on the same wallet pass.
Which self-service industries can use 7stamp instead of plastic cards?
Self-service car washes, vending machine networks, unmanned laundromats, micro-markets, coffee stations, arcades, and entertainment centers can use 7stamp. Any business that currently relies on Mifare or RFID cards to identify customers is a fit.
Do I need to replace my existing NFC hardware to use 7stamp digital IDs?
In most cases, no. If your machine already reads contactless cards using Apple VAS or Google Smart Tap compatible NFC readers, 7stamp can be integrated as a digital identifier without new hardware. 7stamp also runs in Zero Level Integration mode for setups that start with QR-only and add NFC later.
Related answers
How does 7stamp help operators of vending and self-service businesses keep customer data?
Plastic cards do not provide customer data. A 7stamp digital ID identifies the same customer across visits, lets operators track visit frequency, balance, and average spend, and opens a direct channel for push notifications about promos, balance reminders, or happy hours.
General support
What businesses use 7stamp?
7stamp is built for local businesses that rely on repeat visits, including cafes, coffee shops, bakeries, restaurants and takeaway businesses, salons, barbershops, car washes, retail stores, and similar service businesses. If a business used paper punch cards before, 7stamp is usually a strong fit.
How does 7stamp compare to a custom loyalty app?
A custom loyalty app asks the customer to download, register, and remember to open another app. 7stamp uses the wallet that is already on the customer's phone, so onboarding starts with a QR code and the loyalty card stays visible in Apple Wallet or Google Wallet without extra app maintenance.
Do customers need to register or share personal data?
No. Registration is not required to save the loyalty card. The customer scans a QR code and adds the card to their wallet. Details like name, email, or birthday can be requested optionally when a business wants campaigns or birthday rewards.
Where can I read your privacy and cookie policies?
Use the links in the footer to open the latest Privacy Policy and Cookie Policy. They explain how 7stamp handles customer data, consent, and cookie usage.
Which public languages does 7stamp support?
The public 7stamp interface and customer-facing pages are currently available in 54 languages. New public languages are added only after translation and SEO review.
How long does it take to launch 7stamp?
Setup can start in minutes, and most businesses can configure a stamp card and QR code within a single shift. There is no installation, no separate customer app, and no required POS project before launch.
How do I contact support?
Open the Contact page from the site footer and send us the details there. We will route you to the right support channel.
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